Oriade Noviale is an expanding group of medical biology laboratories in southeastern France. Following several national reforms to better favor the role of biologists in the course of patient testing, treatment and care, Oriade Noviale has been busy restructuring and reorganizing to put people at the center of its growth strategy. This has meant pooling resources, exchanging knowledge and sharing best practices to further innovate and be more efficient in service delivery, not just for patients but also for its healthcare partners.
With seven branch offices, 43 labs, 600 employees and 60 biologists, the group is creating major functions and managerial positions to drive development and operational excellence in biological analysis and diagnosis.
An Early Adopter to Startup Procurement
Rachel Bertholet is the person tasked with starting a Procurement department for the group. As the only procurement manager, Rachel was completely swamped since joining the group 18 months before.
Handling the needs of all seven branch offices and 43 labs has been challenging, notably given the relative immaturity of how procurement is done at each site. Since the group was formed through a series of mergers, no automation tools or ERP system existed.
When Rachel had to track down 43 cleaning services contracts, a different one for each lab, she knew the status quo couldn’t continue. She needed a solution to help her manage supplier contracting and tracking, and be effective in delivering savings value.
She thought then that a contract management software tool would be a good place to start. As it turned out, she found something better.
Immediate Value for Buyers
Rachel had spent nearly three months going through different vendor options for contract management. Many of the market options were complicated or inadequate. Either they were linked to ERP modules or looked like template copies of finance and sales software. That meant further development, adaptation, time and money.
Then, a colleague mentioned his friend, Pierre, founder of Per Angusta.
“I wasn’t looking for a dashboard view or procurement productivity planning at all. I had Excel for that, which I customized with monthly indicators. But when I got into the Per Angusta functionalities, I was blown away by how well the solution was designed to make a buyer’s job easy,” said Rachel.
Two online demos later, Rachel and her IT director were sold on Per Angusta without having met the sales rep physically.
Per Angusta had effortlessly met all of their selected criteria and more:
- Functionalities that address buyer needs, including contract management
- A solution that can run itself and be configured by a non-technical user for basic processes, activating features when needed
- High flexibility, such as the ability to link contracts to different businesses or operational sites
- Credible, trustworthy, prompt and responsive solution vendor
“Although we had met with all the other vendors, it wasn’t necessary to do so with Per Angusta because everything was so easy,” said Rachel. “The salesperson was very responsive, the price was right, and the tool had all the essential functionalities and information that any buyer would need. Plus, it was a real delight to understand and use.”
Blazing A Winning Trail to Professional Procurement
The platform’s clear global overviews are really powerful in communicating insights with both finance and buyer perspectives.
“What’s really great is that we can link a contract to the savings amount generated. Plus, we can give relevant stakeholders access to a contract and its related documents, and specify the level of that access,” said Rachel. “The solution onboarding and deployment was almost effortless. The platform is highly intuitive and designed to help procurement be more productive and efficient — which is exactly what I need.”